HAVE QUESTIONS?

Frequently Asked Questions

What is your return policy?

No returns, but no worries! Our happiness guarantee will come to the rescue. While we're confident that you will love your purchase, we're determined to fix any hiccups in your order. Send us an email at gemandpaper@gmail.com and we will take care of it!

What if my bracelet breaks?

Crafted with premium materials, our bracelets are built to withstand daily wear and tear. Each piece undergoes rigorous testing before it reaches your wrist. While they're durable, we advise against wearing them in the shower, while swimming, or subjecting them to excessive water elements. Rest assured, we offer a 30-day replacement guarantee that covers any defects.

What if my bracelet doesn't fit?

Our bracelets are designed with an adjustable clasp, so you can find the perfect fit for any wrist. Just check the details for each product to see the exact dimensions.

Are these bracelets truly one-of-a-kind?

Each bracelet is truly unique! They're handmade and one-of-a-kind, and we've named each one to reflect the uniqueness of each of us.

While we strive to offer a large variety of colors, we cannot guarantee we will have the same bracelet/color in the future due to availability of colors.

Do you take custom or bulk orders?

Sure thing! Wanna get something special or need a big batch? Shoot us an email at gemandpaper.com!

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